We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are many situations where it will take longer. Please see the Same-Day Shipping section for details.

You will be sent at least 2 emails for each order you place:

•The Order Confirmation verifies that your order is in our system. Please review the email to make sure all the information is correct. Pause your order if something’s wrong.
•The Ship Notification is to let you know that your order is ready to go. It will be picked up by the shipping company the next time they come by our building.

See further information specific to your destination:

US Shipping

International Shipping


US Shipping

US orders over $75 ship free! You’ll see that option in checkout. For other shipping methods, price varies greatly. You can get an estimate with the Calculate Shipping button in your cart, or just enter checkout to see what we’ll charge. For orders under $75 or faster shipping options, we charge a $2 handling fee plus the estimate from the carrier.
•Shipping Methods
•PO Boxes
•Signature Requirements
•Saturday Delivery
•Package Rerouting
•Using your own FedEx/UPS account

Shipping Methods

We offer 15 options to allow you to decide how and when you get your stuff.

FedEx - (Tracked and insured, no PO boxes)
•FedEx Priority Overnight - next business day by 10:30AM, later for rural
•FedEx Standard Overnight - next business day by 3PM, later for rural
•FedEx 2-day Air - Delivery by the end of the second business day
•FedEx Express Saver - Delivery by the end of the third business day
•FedEx Ground/Home - Averages 3-5 business days, depending on destination

FedEx does not normally deliver on Saturday, but may for an additional charge. See our Saturday Delivery information for details.

UPS - (Tracked and insured, no PO boxes)
•UPS Next Day Air - Next business day delivery by 10:30 a.m., 12:00 noon, or end of day, depending on destination
•UPS Next Day Air Saver - Commercial destinations: Next business day delivery by 3:00 or 4:30 p.m. Residential destinations: Next business day delivery by end of day
•UPS 2nd Day Air - Delivery by the end of the second business day
•UPS 3 Day Air - Delivery by the end of the third business day
•UPS Ground - Averages 3-5 business days, depending on destination

UPS does not normally deliver on Saturday, but may for an additional charge. See our Saturday Delivery information for details.

United States Postal Service
•USPS Priority Mail Express - Overnight not guaranteed, includes Saturday. Tracked and insured Only allowed for orders up to $300 in value.
•USPS Priority - 2-3 business days not guaranteed, includes Saturday, not tracked, not insured. Only allowed for orders up to $300 in value.
•USPS First Class Mail - not day guaranteed, but averages 1-2 weeks, not tracked, not insured. Only allowed for orders up to $300 in value.

Please Note - Priority and First Class Mail packages are NOT insured. In the case a package is lost or damaged in transit, Renix Electronics is not responsible for replacing the order.

Economy

Renix Electronics’s Economy Shipping option, also known as UPS SurePost, is carried by UPS to your city, then usually handed off to the United States Postal Service for delivery with standard mail. UPS may also choose to make delivery on their own. This shipping option will deliver to PO Boxes.

It may show up as “Economy” or “Economy Light”. This is an internal distinction based on the estimated weight of your package, and will not affect delivery time. Typical delivery time frame is 5-10 business days.

Only allowed for orders up to $300 in value. Economy is not an insured shipping method. As such, Renix Electronics is not responsible for replacing the package should it be lost in transit. It will show tracking online only up to the point the package is handed off to the USPS.

Local Pickup

If your shipping address is in the state of Colorado, you’ll see Local Pickup as a shipping method in checkout. If you select this option, we’ll hold your order here so you can come pick it up. See our Local Customers section for more details.

PO Boxes

FedEx and UPS do not deliver to PO Boxes. If your shipping address is a PO Box, please select a USPS or Economy option or your package will be returned to us at your expense.

Signature Requirements

All US orders are shipped “Signature Not Required” by default; however, the shipping company may decide to require a signature depending on the value or destination. If you want your order to require a signature for delivery, please contact Customer Service. If a “Signature Not Required” package is left at the door but isn’t there when you get home, neither Renix Electronics nor the shipping company can be held responsible.

Payments

You may pay by any of the following methods. United States funds only. We do not accept C.O.D. orders.

Credit Card

We accept Visa, MasterCard, American Express, and Discover.
•We can only refund for up to 90 days from the date of the charge. After that time, we will need to refund with store credit or another method.
•In order to help prevent payment fraud, we may need to hold your order for further verification. We will be in contact if this is applies to you.

PayPal

If you select PayPal during checkout, you will be redirected to that website, then back to ours to complete your order.
•If your order has backorders, you may not be redirected to the PayPal site. This is because we do not take payment until your order is ready to ship. Once everything is in stock, we’ll send you a money request.
•Make sure your addresses are correct on our site. We do not verify any address information with PayPal.

Offline Payment

Use this option to get your order in the system now and handle payment later. It’s also useful if you need a quote to get a purchase approved. Place the order with this option and use the resulting invoice as the quote. Then the order is sitting right here waiting for you once payment is available.

If you no longer need the order as placed, please contact Customer Service so we can cancel it.

This option is not available for guest checkout.

Check or Money Order

Send your check or money order to:
Renix Electronics Electronics
9319 Sutter Ranch Dr
Houston, TX 77064

•Please do not use this option if you are paying with a Purchase Order.
•Reference your order number on the document.
•Not available for orders that are split into two shipments.
•For accounting reasons, this option is not available for Local Pickup orders.
•This option is not available for guest checkout.

Net30 (Purchase Order)

This payment option is for established Net30 customers, and can only be used for tracked/insured shipping methods or local pickup. Not established for Net30? Check out our Purchase Orders section.

Wire Transfer

This is a direct transfer from your bank to ours. Necessary information will be included with your Order Confirmation email. This option is not available for guest checkout.
•We will not release your order for shipment until payment clears.
•Not available for orders that are split into two shipments.
•Not available for orders under $100.
•Please be sure to include your Order Number, Customer Number, and Company Name (if applicable) in the transfer information.
•Usually take 3-5 business days to clear. Your order will ship once your payment is verified by our bank. A record of the transaction from your bank is not sufficient to release an order.

Minimum Order Quantity

There are no minimum orders! You are responsible for shipping costs.

Sales Tax

All orders with a Texas shipping address will include Texas sales tax on the merchandise portion of your order, unless you provide us with an exemption permit or Texas resale tax form. Tax is calculated based on the shipping zip code.

We do not charge sales tax for orders with a shipping address outside Texas. 

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